Telecaller

Infinity Services has an opening for a Telecaller based in Devendra Nagar, Raipur. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Hindi and English, CRM tools, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Location: Devendra Nagar, Raipur, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Infinity Services reviews applications regularly.