Senior Telecaller

Infinity Solutions has an opening for a Senior Telecaller based in Rohini Sector 4, Delhi. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Good Communication With Understanding Of Customer Behavior. Ability To Convert Into Qualified Lead. Handle Outbound And Inbound Calls. More Than 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• You are polite and calm under pressure

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Rohini Sector 4, Delhi, Delhi
• Openings: 2
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity Solutions.