Telecaller

Join Infinity Tours And Travels as a Telecaller in T.Nagar, Chennai. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Active listening, CRM tools, Typing speed and Verbal communication
• Female Only
• No English required
• Freshers can apply

Position details

• Location: T.Nagar, Chennai, Tamil Nadu
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Infinity Tours And Travels today.