Customer Support Executive Voice /N...

Infinity Training & Talent Solutions wants to bring on a Customer Support Executive Voice /N... for its Hebbal, Bengaluru team. The pay goes up to ₹36,000/month. Freshers can apply. 11 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, International, Inbound, Domestic | Languages : Kannada, Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Kannada, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound, Domestic
• Languages: Kannada, Hindi, English
• You are calm under pressure and patient

Salary and benefits

You will be paid ₹19,000 – ₹36,000 per month.

Quick facts

• Location: Hebbal, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 11

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