Bkt 2 Collection

Looking for a Bkt 2 Collection role in Moti Nagar, Delhi? Influent Business Solutions is hiring now. There are 10 open positions. Salary is up to ₹25,000/month.

Note from the employer

Bkt 2 Collection. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Hindi and English
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Your responsibilities

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Moti Nagar, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Click Apply to send your profile to Influent Business Solutions. It takes less than a minute.