Emi Collection

Influent Business Solutions has an opening for an Emi Collection based in Moti Nagar, Delhi. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Collection Recovery. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹20,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of CRM tools, Typing speed, Hindi and English and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Position details

• Location: Moti Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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