Emi Collection

Start your next role as an Emi Collection with Influent Business Solutions in Ramesh Nagar, Delhi. There are 10 open positions. Salary is up to ₹25,000/month.

Employer’s description

Collection Recovery. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Ramesh Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Influent Business Solutions.