Recovery Telecaller

Join Influent Business Solutions as a Recovery Telecaller in Moti Nagar, Delhi. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Recovery Telecaller. Kotak Bank. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

As a Recovery Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Education: Below 10th
• Good knowledge of CRM tools, Active listening, Typing speed and Complaint handling
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Moti Nagar, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Influent Business Solutions reviews applications regularly.