Telecaller

Info E Services wants to bring on a Telecaller for its RS Puram, Coimbatore team. You can earn up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Hindi and English, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Position details

• Location: RS Puram, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to Info E Services. It takes less than a minute.