Tele Caller

Infocap Securities Private Limited is hiring a Tele Caller in Villapuram, Madurai. 2 candidates will be hired for this role. You can earn up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Female Only
• Good English
• Freshers can apply
• You are patient and polite

Job at a glance

• Location: Villapuram, Madurai, Tamil Nadu
• Work type: On-site
• Vacancies: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Infocap Securities Private Limited.