Coustomer Support

Infosure is looking for a Coustomer Support to join its team in Dhantoli, Nagpur. No experience? You can still apply. There are 10 open positions. The pay goes up to ₹12,000/month.

In the employer’s words

Calling To The Coustomer Then Renew There Policy.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Day-to-day work

As a Coustomer Support, your work will include:

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply

Job details

• Work location: Dhantoli, Nagpur, Maharashtra
• Timings: 00-10 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Infosure.