Telecaller

Start your next role as a Telecaller with Infotech Builder in Moradabad. The pay goes up to ₹11,000/month. 2 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹8,000 – ₹11,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Moradabad, Uttar Pradesh
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Infotech Builder.