Caller

Start your next role as a Caller with Infres It Solution in Saket, Delhi. The pay goes up to ₹20,000/month. The team is filling 20 vacancies. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic | Languages : Hindi, English

What you get

Compensation: ₹9,000 – ₹20,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

Job details

• Location: Saket, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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