Tele Caller

Start your next role as a Tele Caller with Innovative Incentives & Rewards Private Limited in Mohali. Salary is up to ₹18,000/month. The team is filling 8 vacancies.

Note from the employer

Handle Inbound Leads Generated Through The Brand Website Promptly And Professionally. Provide Clear And Accurate Information On Product Features Required Candidate Profileproficient In English Speakingsome Experience In Premium Outbound Process Is Desired Perks And Benefits Performance Bonus. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

What you get

Compensation: ₹16,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, polite attitude

Quick facts

• Location: Mohali, Punjab
• Timings: Rotational Shift 9:30 AM - 6:30 PM or 9:00 AM - 6 PM | Monday to Saturday
• Openings: 8
• Employment type: Full time
• Interview timings: schedule
• Work mode: On-site

Click Apply to send your profile to Innovative Incentives & Rewards Private Limited. It takes less than a minute.