Field Collection Executive

Innoviq has an opening for a Field Collection Executive based in Chinchwad, Pune. The pay goes up to ₹16,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

Your responsibilities

As a Field Collection Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Credit Card
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card
• You are customer-first and calm under pressure

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

Job at a glance

• Work location: Chinchwad, Pune, Maharashtra
• Openings: 1
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Innoviq.