Team Leader

Innovsource Services Private Limited is looking for a Team Leader to join its team in DLF Phase 1 - Gurgaon, Delhi. Salary is up to ₹40,000/month.

Employer’s description

* Develop And Implement Customer Retention Strategies.* Monitor Team Productivity And Optimize Team Performance.* Review Team Calls, Cases, And Publish Accuracy Reports.* Ensure Quality Checks As Per Sop Guidelines.* Provide Timely Performance Updates To Management.* Review Call Scripts And Processes Regularly For Improvements.*. More Than 2 Years Experience Compulsory. | Advanced Excel, Basic Excel

Pay and perks

You will be paid ₹30,000 – ₹40,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Advanced Excel, Basic Excel
• Basic English
• More Than 2 Years Experience Compulsory.
• Advanced Excel, Basic Excel
• A reliable, well organised attitude

Roles and responsibilities

• Coordinate with your supervisor and team members
• You'll follow company processes and safety guidelines.
• You will raise issues early and suggest practical fixes.
• Maintain a professional attitude with customers and colleagues
• Keep simple daily records of your work
• Complete assigned tasks accurately and on time

Job details

• Location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Innovsource Services Private Limited today.