Customer Service Bpo

Inodaya Preceptors Private Limited is hiring a Customer Service Bpo in Salt Lake, Kolkata. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

We Are Looking For A Customer Service Executive To Handle Customer Queries, Provide Support, And Ensure Customer Satisfaction In A Fast-Paced Bpo Environment. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Employment type: Full time
• Timings: 10:00AM - 7:00 PM

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