Customer Care Executive

Insight Customer Call Solutions Limited is looking for a Customer Care Executive to join its team in Kharavela Nagar, Bhubaneswar. 9 candidates will be hired for this role. Salary is up to ₹17,000/month. No experience? You can still apply.

In the employer’s words

Handle Inbound Customer Calls As Level 1 (L1) Support. Resolve Customer Queries And Raise Complaint Numbers If Required. Verify Customer Records And Escalate Unresolved Issues When Needed. Type : Inbound | Languages : Gujarati, Marathi

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Gujarati, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Marathi

What you get

Compensation: ₹13,000 – ₹17,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Kharavela Nagar, Bhubaneswar, Odisha
• Work type: Work from office
• Vacancies: 9
• Timings: For Female Employees: 8:00 AM 4:00 PM (Monday to Saturday)For Male Employees: 2:00 PM 10:00 PM (Monday to Saturday)
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Insight Customer Call Solutions Limited.