Team Leader

Join Insight Customer Call Solutions Limited as a Team Leader in Jayalakshmipuram, Mysuru. There are 14 open positions. The pay goes up to ₹25,000/month.

Note from the employer

*Key Responsibilities** Lead And Manage A Team Of Customer Support Executives* Monitor Team Performance & Ensure Targets Are Achieved* Handle Escalations And Provide Quick Resolutions* Maintain Quality, Productivity, And Team Discipline* Provide Training, Guidance, And Motivation To Team Members *Eligibility Criteria** Minimum *12 Yea. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Malayalam, Tamil, Telugu, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, Malayalam, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Malayalam, Tamil, Telugu, English
• You are calm under pressure and polite

What you get

You will be paid ₹18,000 – ₹25,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Jayalakshmipuram, Mysuru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 14
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Insight Customer Call Solutions Limited. It takes less than a minute.