Field Collection Executive

Inspiring Touch is looking for a Field Collection Executive to join its team in Velachery, Chennai. You can earn up to ₹30,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Customer To Recover Device And Documents, And Resolve Disputes. Negotiate Terms That Align With Organizational Policies. Maintain Records Of Collections, Device Collection And Update The Team Manager On A Daily Basis. More Than 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Verbal communication, Complaint handling, Typing speed, CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and polite

Key responsibilities

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Velachery, Chennai, Tamil Nadu
• Vacancies: 5
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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