Team Leader

Join Instant Money Solution as a Team Leader in Uttam Nagar, Delhi. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹40,000 per month.

What the job involves

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• Someone polite and customer-first

Job at a glance

• Job location: Uttam Nagar, Delhi, Delhi
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

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