Relationship Manager

Looking for a Relationship Manager role in Hazratganj, Lucknow? Instassure Insurance is hiring now. The pay goes up to ₹15,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

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