Telecaller

Start your next role as a Telecaller with Institute of Design and Technology in Vesu, Surat. Great for first-time job seekers. You can earn up to ₹15,000/month. 4 candidates will be hired for this role.

Employer’s description

Contact And Follow Up With Prospective Students From The Provided Database, Explain Idt Courses, Fees, And Career Opportunities, And Guide Them Through The Admission Process. Schedule Counseling Appointments, Maintain Daily Call Records, Work Towards Converting Inquiries Into Admissions, And Coordinate Regularly With The Counseling Team. Type : Sales | Languages : Gujarati, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati, Hindi and Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: Gujarati, Hindi, English
• A calm under pressure, patient attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Job location: Vesu, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Institute of Design and Technology.