Insurance Advisor Tl

Insurance Bazzar is looking for an Insurance Advisor Tl to join its team in Dwarka, Delhi. Salary is up to ₹40,000/month. The team is filling 6 vacancies.

In the employer’s words

We Are Looking For A Motivated And Experienced Team Leader (Tl) To Manage And Guide A Team To Achieve Performance Targets. The Ideal Candidate Will Be Responsible For Supervising Daily Operations, Mentoring Team Members, And Ensuring High Productivity And Quality Standards. More Than 2 Years Experience Compulsory. | Type : Domestic, Sales, Outbound | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Sales, Outbound
• Languages: Hindi, English
• You are customer-first and calm under pressure

Salary and benefits

Compensation: ₹15,000 – ₹40,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Dwarka, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 6
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Insurance Bazzar reviews applications regularly.