Team Leader - Health Insurance (Car...

Insurance Bazzar has an opening for a Team Leader - Health Insurance (Car... based in Dwarka Mor, Delhi. The pay goes up to ₹40,000/month. 11 candidates will be hired for this role.

Note from the employer

Experience In Care, Star Health, Or Niva Bupa Processes Will Be Preferred. Good Communication And Leadership Skills.Ability To Manage Targets And Team Performance. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Tamil, Telugu, Hindi, English

Salary

Compensation: ₹25,000 – ₹40,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales, Tamil, Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Tamil, Telugu, Hindi, English

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Dwarka Mor, Delhi, Delhi
• Openings: 11
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Insurance Bazzar today.