Telecaller

Looking for a Telecaller role in NH-95, Ludhiana? Insurance Company is hiring now. The pay goes up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A patient, polite attitude

Job details

• Work location: NH-95, Ludhiana, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Insurance Company today.