Customer Support Executive

Intact Search is hiring a Customer Support Executive in Santacruz, Mumbai. There are 10 open positions. You can earn up to ₹25,000/month.

Note from the employer

Handle Inbound And Outbound Customer Queries Via Phone, Email, And Chat. Provide Accurate Information About Products, Services, And Policies. Resolve Customer Complaints And Escalate Issues When Necessary. Maintain Records Of Customer Interactions And Transactions. Ensure Customer Satisfaction Through Professional Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound | Languages : English

Roles and responsibilities

As a Customer Support Executive, your work will include:

• You'll explain products and offers clearly and handle objections.
• Achieve monthly sales and collection targets
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Domestic, English, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• Languages: English
• A target-driven, self-motivated attitude

Position details

• Work location: Santacruz, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Intact Search. It takes less than a minute.