Senior Telecaller

Looking for a Senior Telecaller role in Santacruz, Mumbai? Intact Search is hiring now. There are 5 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Approaching Clients To Enroll In Education Program. Resolving Queries. Maximum Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic

What the job involves

As a Senior Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• You are patient and polite

Salary and benefits

Compensation: ₹15,000 – ₹35,000 per month.

Quick facts

• Work location: Santacruz, Mumbai, Maharashtra
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Intact Search reviews applications regularly.