Bpo Executive

Join Intech Online Private Limited as a Bpo Executive in Thane West, Mumbai. There are 10 open positions. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Job Description:Handle Inbound Calls Relevant To Customers Complaints.Taking Complaints &Assign That To The Concern Team / Dept.Coordinate / Follow Up With The Concerned Department, For Complaint Closing.

Compensation

Compensation: ₹10,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Roles and responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

Apply today and take the next step in your career with Intech Online Private Limited.