Field Officer

A new Field Officer role is open at Integrated Facility Worx Pvt Ltd, Gachibowli, Hyderabad. The pay goes up to ₹24,000/month.

Note from the employer

Manpower Hiring, Checking Cleaning, Coordinating With Housekeepers. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

What you get

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Someone polite and patient

Job details

• Work location: Gachibowli, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: Office-based

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