Key Account Manager

Integrated Facility Worx Pvt Ltd wants to bring on a Key Account Manager for its Greater Noida, Delhi team. You can earn up to ₹70,000/month. The team is filling 2 vacancies.

In the employer’s words

Act As The Primary Point Of Contact For Key Clientsbuild And Maintain Strong Client Relationshipsensure Smooth Operational Coordination And Service Deliveryidentify Opportunities For Account Growth (Upselling/Cross-Selling)Monitor Performance Metrics And Ensure Sla Complianceconduct Regular Site Visits And Auditsprepare Reports And Maintain D. More Than 2 Years Experience Compulsory. | Type : Domestic | Marketing | Languages : Hindi, English

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Marketing
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Marketing
• Languages: Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

What you get

Salary: ₹50,000 – ₹70,000 per month, based on skills and experience.

Job at a glance

• Work location: Greater Noida, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Integrated Facility Worx Pvt Ltd reviews applications regularly.