Telecaller

Looking for a Telecaller role in Ag-1, Vikas Puri, Delhi? Intent Tech is hiring now. Salary is up to ₹18,000/month. There are 3 open positions. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, Verbal communication and Complaint handling
• Female Only
• Basic English
• Freshers can apply

Pay and perks

Compensation: ₹12,000 – ₹18,000 per month.

Quick facts

• Work location: Ag-1, Vikas Puri, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work mode: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Intent Tech.