Collection Supervisor

Start your next role as a Collection Supervisor with Interactive Solutions India Pvt Ltd in Kadru, Ranchi. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Active listening, Typing speed, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Kadru, Ranchi, Jharkhand
• Job type: Full time
• Work type: Work from office
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Interactive Solutions India Pvt Ltd today.