Collection Telecallers

Interactive Solutions India Pvt Ltd wants to bring on a Collection Telecallers for its Exhibition Road, Patna team. The pay goes up to ₹15,000/month. There are 5 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: CRM tools, Complaint handling, Active listening, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Exhibition Road, Patna, Bihar
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Interactive Solutions India Pvt Ltd.