Recovery Executive

Interactive Solutions India Pvt Ltd has an opening for a Recovery Executive based in Jasola Vihar, Delhi. 10 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, patient attitude

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Jasola Vihar, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Interactive Solutions India Pvt Ltd reviews applications regularly.