Telecaller

Start your next role as a Telecaller with International Kitchen Equipments in Mundka, Delhi. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹6,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Mundka, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Job type: Full time

Click Apply to send your profile to International Kitchen Equipments. It takes less than a minute.