Telecaller

International Student Agency wants to bring on a Telecaller for its Ernakulam, Kochi team. Salary is up to ₹15,000/month. There are 5 open positions. Freshers can apply.

Employer’s description

Study Abroad Consultancy. Incentive Will Be Given 3000 To 5000. Type : Sales | Languages : English, Malayalam

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Malayalam and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Malayalam

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Ernakulam, Kochi, Kerala
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with International Student Agency.