Process Associate

Intrust Global eServices Pvt Ltd wants to bring on a Process Associate for its Rajajinagar, Bengaluru team. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

Note from the employer

Support Processing Of Property-Related Documents In The Uk Market For The Clients. Process The Work Requests Received Through Email And Reply To The Emails Appropriately Create Admin / Back-Office / Conveyancing Documents Generate And/Or Send Documents Or Letters To The Client, Lender, Other Sides Solicitor Or Third Party. Languages : English

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English
• Male Only
• Good English
• Freshers can apply
• Languages: English
• You are polite and patient

Roles and responsibilities

As a Process Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Location: Rajajinagar, Bengaluru, Karnataka
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Intrust Global eServices Pvt Ltd reviews applications regularly.