Telecaller

Inventerra Global Pvt Ltd is looking for a Telecaller to join its team in Sector 28 - Gurgaon, Delhi. You can earn up to ₹18,000/month. 10 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Potential Customers.Explain Company Services And Generate Interest.Follow Up With Leads And Schedule Appointments.Maintain Customer Records In Excel/Crm.Answer Customer Queries In A Polite And Professional Manner.Coordinate With The Sales Team For Lead Handovers.Achieve Daily Calling And Follow-Up Targets. Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A polite, patient attitude

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Position details

• Job location: Sector 28 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Inventerra Global Pvt Ltd.