Bpo Executive

Inventevo Infotech Private Limited is hiring a Bpo Executive in Navi Mumbai, Mumbai. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Someone patient and customer-first

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹18,000 – ₹35,000 per month.

Quick facts

• Location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 9:00 PM - 10:30 PM | Monday to Friday
• Timings: 8:30 PM - 5:30 AM | Monday to Friday
• Vacancies: 20
• Work type: Work from office
• Employment type: Full time

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