Video Kyc Executive

Investation Team Private Limited has an opening for a Video Kyc Executive based in MG Road - Gurgaon, Delhi. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

In the employer’s words

Key Responsibilitiesconduct Video Kyc Sessions For Customers Applying For Digital Loans.Verify Customer Identity And Documents As Per Company And Regulatory Guidelines.Ensure Compliance With Rbi And Internal Kyc Policies.Review And Validate Customer Information Submitted During The Loan Application Process.Identify Discrepancies Or Fraudulent. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu

Day-to-day work

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu

Quick facts

• Location: MG Road - Gurgaon, Delhi, Delhi
• Openings: 10
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Investation Team Private Limited reviews applications regularly.