Customer Care Executive

Invinsia Technologies Pvt.Ltd is looking for a Customer Care Executive to join its team in Sunderpur, Varanasi. Salary is up to ₹13,500/month. 2 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Domestic | Languages : English, Hindi

Compensation

Compensation: ₹10,000 – ₹13,500 per month.

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi

Position details

• Work location: Sunderpur, Varanasi, Uttar Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Invinsia Technologies Pvt.Ltd reviews applications regularly.