Technical Support Executive

Join Iot Arsenal as a Technical Support Executive in Pitampura Saraswati Vihar, Delhi. You can earn up to ₹30,000/month.

Note from the employer

We Are Hiring A Technical Support Executive For Aquafinder, Our Automatic Water Tank Controller. The Role Includes Handling Customer Calls, Troubleshooting Product Faults, Registering Complaints, And Coordinating Technician Visits. Candidates With Any Technical Course, Good Communication, And Good Computer Knowledge May Apply. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Punjabi, Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹30,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Outbound, Punjabi
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Punjabi, Hindi, English
• Someone polite and calm under pressure

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Pitampura Saraswati Vihar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Working hours: 09:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Iot Arsenal today.