Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Parvat Patiya, Surat? iPlace Technologies is hiring now. You can earn up to ₹12,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, Inbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound

Job at a glance

• Location: Parvat Patiya, Surat, Gujarat
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by iPlace Technologies.