Telecaller

Start your next role as a Telecaller with iPlace Technologies in Varachha, Surat. The pay goes up to ₹20,000/month.

Note from the employer

Coordinator , Payment Coordinator, Client Coordination. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Job location: Varachha, Surat, Gujarat
• Work type: Work from office
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by iPlace Technologies.