Customer Care Associate

Iqcs Certifications Pvt Ltd is hiring a Customer Care Associate in Upnagar, Nashik. Salary is up to ₹10,000/month. Great for first-time job seekers.

Note from the employer

Customer Followups, Schedule Calls, Document Reporting Etc. Languages : English, Hindi, Marathi

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• You are polite and calm under pressure

What you will do

As a Customer Care Associate, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.

Salary

Compensation: ₹8,000 – ₹10,000 per month.

Job details

• Location: Upnagar, Nashik, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Openings: 1
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Iqcs Certifications Pvt Ltd today.