Sales Counselor

Join Ira Skills as a Sales Counselor in Okhla, Delhi. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Jd For Sales Counselorlocation: Okhla, Phase 1, Delhijob Type: Full-Time Office Jobwork Schedule: Monday - Sunday Working, 1 Roaster Off (Any Day In Between Wednesday Saturday)Key Responsibilities:Engage With Clients Via Calls, Emails, Or In-Person To Understand Their Needs.Provide Detailed Information About Products/Services And Guide. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone polite and calm under pressure

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹15,000 – ₹30,000 per month.

Job details

• Job location: Okhla, Delhi, Delhi
• Job type: Full time
• Timings: 11:00am to 08:00pm.
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office

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