Bpo Executive

Start your next role as a Bpo Executive with Isbm in Andheri, Mumbai. There are 14 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Education-Telesales. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹18,000 – ₹30,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Typing speed and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Quick facts

• Location: Andheri, Mumbai, Maharashtra
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 14

Apply today and take the next step in your career with Isbm.