Senior Tele Caller

Start your next role as a Senior Tele Caller with Isbm in Aminjikarai, Chennai. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Telesales. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Verbal communication, Complaint handling, Active listening, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

As a Senior Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Location: Aminjikarai, Chennai, Tamil Nadu
• Work type: Work from office
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Isbm. It takes less than a minute.