Field Collection Executive

Looking for a Field Collection Executive role in Katraj, Pune? Ishaan Enterprises is hiring now. Salary is up to ₹20,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with License
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• License
• You are polite and patient

Quick facts

• Location: Katraj, Pune, Maharashtra
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

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